Privacy Policy
Your privacy is important to us. This policy explains how RockBuild collects, uses, and protects your personal information when you visit our website or use our services.
Information We Collect
We collect information you provide directly to us, such as when you create an account, request a quote, or contact our customer support team.
- Name and contact information
- Project details and requirements
- Communication preferences
- Payment and billing information
How We Use Your Information
We use your information to provide, maintain, and improve our construction services and customer experience.
- Process quotes and project estimates
- Communicate about your projects
- Provide customer support
- Send service-related notifications
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.
- Trusted service providers for project execution
- Legal compliance and safety requirements
- Business transfers or partnerships
- With your explicit consent
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- Encrypted data transmission and storage
- Regular security assessments and updates
- Access controls and authentication protocols
- Employee training on data protection
Your Rights and Choices
Access and Control
You have the right to access, update, or delete your personal information at any time. You can also opt out of certain communications from us.
- Request a copy of your data
- Update your information
- Delete your account
- Opt out of marketing
Data Portability
You can request a copy of your personal data in a structured, machine-readable format to transfer to another service provider if desired.
To exercise these rights, please contact our Data Protection Officer using the information provided below.
Cookies and Tracking Technologies
Essential Cookies
These cookies are necessary for our website to function properly and cannot be switched off in our systems.
- • Session management
- • Security features
- • Load balancing
Analytics Cookies
We use analytics cookies to understand how visitors interact with our website and improve user experience.
- • Google Analytics
- • Website performance tracking
- • User behavior analysis
Marketing Cookies
These cookies may be set through our site by our advertising partners to build a profile of your interests.
- • Targeted advertising
- • Social media integration
- • Remarketing campaigns
You can manage your cookie preferences through your browser settings or our cookie consent banner.
Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Important Notice
If we discover that we have collected personal information from a child under 18, we will delete that information promptly. Parents who believe their child has provided personal information should contact us immediately.
International Data Transfers
Cross-Border Transfers
Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws.
- EU-US Privacy Shield Framework
- Standard Contractual Clauses
- Adequacy Decisions
- Certification Programs
Data Protection Standards
We maintain appropriate safeguards for international transfers, including technical and organizational measures to protect your personal information.
For more information about our international data transfer practices, please contact our Data Protection Officer.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date at the bottom of this policy.
Notification Methods
- • Email notification to registered users
- • Website banner announcement
- • Push notification (if enabled)
- • SMS for critical updates
Effective Date
Any changes to this policy will become effective immediately upon posting. Continued use of our services after changes constitutes acceptance of the new policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us using the information below:
Company Address
SM Makati, Ayala Center
Makati City, Philippines
Phone Number
Email Address
Business Hours
Monday - Saturday: 8:00 AM - 6:00 PM (Philippines Time)